In Care Like a Mouse, Lenn teaches Walt Disney-inspired customer-service strategies and tactics applicable to your organization and your career so you create your own pixie dust. You'll learn how Walt did it, and how you can do it - once you know the method behind the magic.--Amazon.
Cutting-edge insights for succeeding in times of chaotic change Today's world is best described by one word: turbulence. Every leader today knows they need to be nimble, agile and resilient--but how? In this engaging and insightful new book, management strategist and Wharton Fellow Baba Prasad sheds new light on the subject, and offers practical advice for executives, entrepreneurs, and anyone else who'll need the skills to face the unpredictability, risk, and deep uncertainty that lies ahead. Filled with vivid examples and insights from around the world and throughout history - from the Brazilian rainforest and the frugal innovation of 19th century Indian engineers to Ericsson, Lego, Burt's Bees, and Zara--Nimble reveals what sets the most nimble leaders and organizations apart from the competition, presenting five types of agility that help individuals and companies not just survive but thrive in times of great change...It is possible to embrace change and uncertainty without sacrificing innovation and growth. Nimble shows you how.
America's favorite money book for couples, is back, completely revised and updated. Offers a nine-step program to help couples build and maintain their financial wealth through proven strategies for organization, communication, and smarter spending in the current economy.
Today's leaders are in competition for the trust and confidence of those they lead more than ever before. Dempsey and Brafman assert that the nature of power is changing and should not be measured by degree of control alone. They offer principles for adaptation and bring them to life with examples from business, academia, government, and the military.--Jacket flap.